1. Visit or ring to the nearest sender 2. Get the latest exchange rate, if you are contacting your sender through your cell phone then you will be notify latest exchange rate follow up by bank account details and next step procedure. 3. You can Deposit either in the branch near you or bank deposit/net banking. 4. Once its done you will be ask to provide few details like, - Total Deposit amount - Sender Full Name And contact Details - Receiver's Full Name And contact Details 5. After you complete the transfer and when we receive money in our account, we will send you a confirmation txt indicating that the transaction is being processed. 6. You need to have transferred the amount in our account within 12 hours in order to guarantee the exchange rate as specified in the txt sent to you 7. Once you get the txt you will be notify to contact your receiver and pass the message. for exampl to call the relevant hotline number and quote your name contact details and amount to be collected. 8. We have multiple delivery methods. They are: • Pickup – Pickups can currently be done in 50 different cities. Basically, recipients will go to the said location with the transaction reference number and a government issued photo identification. This delivery method is FREE. • Direct Bank Deposit – In this, client will select the bank and branch from our site and give us the account number and account title of the accountholder. Using this, we will deposit funds into the account. We currently can deposit in all the commercial and development banks and their branches all over Nepal and also to some selected Finance Companies in Nepal. terms and condition apply. • Home Delivery – With this, funds will be delivered to the home, we will be calling the recipient up to ask them the best way to reach the funds to their place and will send funds in this method. Terms and condition apply. 9. Expressremitt money transfer recipients in need of assistance can always contact directly using the email form or phone numbers on our Contact Customer Service. support staff responds to inquiries as quickly as possible